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News for Wed, 14/11/2018
12/10/18 - We need a bigger trophy cabinet!The Incom-CNS Group were crowned winners once again at the Comms National Awards in London last night, scooping Best Enterprise UC Solution for our nationwide, unified communications project for retail giant, The Range. This title is yet another plaudit to add to our phenomenal industry awards success in the last few years and will take its place in the trophy cabinet alongside double honours for Reseller of the Year (2016 & 2017), Best Cloud Solution, Best Convergence Solution and Best Contact ... view more >
26/09/18 - A Mons-terrific win!Following an incredible three-day adventure, the Incom-CNS team have brought home the prestigious first-place trophy after competing against 30 teams in the 2018 Gamma Ball Rally, organised to raise funds for UK based charities Action Through Enterprise and SpecialEffect.
Adopting a ‘Monsters-Incom’ theme, this year’s scare... view more >
19/09/18 - Monsters Incom!Today sees the start of the Gamma Ball Rally, a Comms industry fundraiser organised by Gamma and supported by their Channel Partners - and the Incom-CNS team are back to terrorize the competition with this year's theme, Monsters Incom!
The 30 teams involved have a spending cap of £500 for the purchase of their car and are then free to ‘pimp their ride’ as they wish! Setting off from Brands Hatch, after the best-dressed competition, they will compete for points by completing challenges o... view more >
Comms National Awards
As finalists in the “Best Enterprise UC Solution” and “Best Contact Centre Solu... view more >
16/07/18 - Incom-CNS Sponsors Fiesta on the Field!Continuing our long-standing commitment to supporting the local community, we were delighted to be one of the main event sponsors at Middlewich Cricket Club’s inaugural summer fundraiser, ‘Fiesta on the Field’.
The vital funds raised over the weekend will be used to support the cricket club’s efforts to improve equipment and facilities for the youth teams, clubhouse refurbishments and the upkeep of the grounds.
Showing our support for Middlewich Cricket Cl... view more >
Incom-CNS finalist nomination was based on a case study for the Mitel Unified Communications solution implemented at The Range. This solution offered ease of use, rich functionality, resilience, cost savings and scalability for The Range, plus it could also easily accommodate the Range’s store expansion and relocation plans.... view more >
We’re delighted to announce that the Incom-CNS Group has been shortlisted as finalists in the “Best Apprenticeship Scheme” category for the 2018 Comms Dealer Sales and Marketing Awards, recognising our commitment to fostering young talent and providing genuine opportunities for young people to enter the ICT industry.
We have a long and illustrious history with successful apprentices, w... view more >
A big THANK YOU to the bosses at Incom-CNS for treating us to a wonderful Easter supriset, delivered by our wonderful Easter bunnies.
As a gesture of gratitude, the directors have treated all the team to some EGGS-CEPTIONALLY, EGGS-TRAVAGENT Easter eggs to get them in the mood for the long Easter weekend. We’ll be burning off some calories on an extended Easter egg hunt this weekend! .
Wishing all at the Incom-CNS team, our customers and partners a wonderful Easter break. ... view more >
27/02/18 - Samsung Galaxy S9 - Available for Pre-Order!Did you know as a Samsung Approved Partner, you can pre-order the new Samsung Galaxy S9 handset from Incom-CNS.
The Samsung S9 enables you, your business and your team to seamlessly mix work and life. Its new features will allow you to meet your daily working demands on the go, anywhere, at any time with the added confidence of increased security.
- Defence Grade Security: Pre-installed with Knox 3.1 security software, designed to keep your... view more >
We believe supporting young people and encouraging them to get involved in team sports such as football is a great way to promote healthy lifestyles, develop team working skills and general personal development.
Currently 2nd position in division B, this Wigan based under 16’s team are going from strength to strength. We wish them the best o... view more >
How can Incom-CNS customers benefit?
Horizon's seamless integration with EMIS will provide our healthcare customers with highly professional communications with minimum effort.
Customers will benefit from features such as:
- Click to dial – for a better customer ex... view more >
The bespoke pub was re-branded as ‘The Eight Bells’ in honour of our eight directors. It was a fabulous evening packed with fun and entertainment, including a DJ and live music from the fantastic band Mustard, wh... view more >
Its been another, truly outstanding year for the Incom-CNS Group, which saw us honoured with the ultimate prize of 'Best Enterprise Reseller of the Year' at the view more >
01/12/17 - Join Our Team – Home-based Field EngineerDue to continued success, there is now a requirement for an additional home-based Field Engineer to join our team. The successful candidate will have experience of ShoreTel and Mitel MiVoice 5000CP and will ideally be based in Berkshire or the surrounding areas.
With 28 years multi award-winning experience Incom is a well-established telecommunications reseller involved in the installation, maintenance and support of voice and data products across the U... view more >
30/11/17 - Incom-CNS Supports Children In Need 2017!Long-standing advocates of ‘giving something back’ the Incom-CNS team came out in force again in support of Children in Need this month by staffing a contact centre and logging public pledges of over £12k.
Our enthusiastic team of volunteers manned the phones at the multi-media contact centre of an Incom-CNS customer, which was dedicated to the fundraiser on the big night. A total of 775 calls were taken by 100 agents during the evening (with not a single call dropped!) with Accounts As... view more >
27/10/17 - 28 Years Young and We’re Number 1!We are officially 28 years old today! What a journey it’s been, filled with fantastic achievements and moments we are all incredibly proud of.
Since being incorporated on the 27th October 1989, Incom-CNS has established itself as the UK’s ultimate business communications partner, providing an unrivaled breadth of full service, business communications solutions, backed up by in-depth technical knowledge.
In 2015 Complete Network Services (CNS) merged with Incom, creating a marke... view more >
13/10/17 - It’s Official! We’re the Best in the UK!The Incom-CNS Group was voted Best UK Reseller at last night’s ‘Industry Oscars’, the Comms National Awards , for the second year running!
Judged by impartial, industry experts, Incom-CNS scooped the prize for Best Enterprise Cloud Solution for their health care solution at Manchester Royal Infirmary, was highly commended in the Enterprise UC category for their contact ce... view more >
11/10/17 - Team BuildingAs a long-standing advocate of the role of apprenticeships in the workplace, the Incom-CNS Group is proud to welcome on board our latest recruits, Beck Robertson, Senan Geary and Jack Stafford, in conjunction with leading IT and Digital apprenticeship provider Estio.
A number of the existing Incom-CNS team have started out their careers as apprentices and the company was also involved with the government scheme, Kids Withou... view more >
26/09/17 - Mitel Completes Acquisition of ShoreTelMulti award-winning, business communications specialist, the Incom-CNS Group, is set to become a Mitel 'House of Excellence' as Mitel completes its $500 million acquisition of ShoreTel this week.
The deal is one of the largest ever unified communications mergers and it positions Mitel as the second biggest, global UCaaS provider; inevitably accelerating the rate of development for cloud based innovations as the company further invests in the market. Mitel CEO, Rich McBee, comments: "A... view more >
Incom-CNS is enjoying industry acclaim as its innovative Unified Communications and Cloud solutions at Manchester Royal Infirmary and Anglesey Borough Council are shortlisted in three categories of the Comms National Awards 2017.
The Awards recognise excellence in the Business Communications industry and offer an annual opportunity for vendors and resellers to showcase their products and talents and measure themselves against their peers. Incom-CNS enjoyed an incredible, multi award-win... view more >
19/02/17 - Ed's Efforts go Viral!Incom-CNS Account Manager, Ed Calvert, has become an internet sensation and made his TV debut following his fantastic fancy dress tribute to Columbian goalkeeper Rene Higuita!
Ed’s football team, Headingley AFC, holds an annual fancy dress challenge and the theme for this year was Sporting Heroes. Ed’s brilliant, hand-made creation is a tribute to Higuita performing his famous scorpion kick during a friendly against England in 1995. Unsurprisingly, he won 1st prize for his efforts and a... view more >
- Click to dial – for a better customer ex... view more >
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Available 09:00 - 17:00 Monday to FridayCustomer Support
There are many ways for businesses to communicate with customers, and customers to contact a business, including: email, instant messaging, on-line chat and social media. However, phone-calls are still an essential part of doing business, and the preferred method of communication for many customers with queries, orders to place or issues to resolve.
Businesses spend the vast majority of their marketing budget trying to get people to call them. It’s the number one CTA (Call to Action)
...view more >
"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies. "
"The staff at Incom have all been professional and supportive during the transition and made the switchover as seamless as possible from a user perspective."