Latest Posts - 17 Jan 2019
The Incom-CNS Group has been awarded coveted Platinum Partner status by national business co ...view more >
If you have employees who work remotely or are often mobile, you need to ensure they have the same secure and reliable access to company information and systems as their office colleagues. Mobility solutions enable businesses of all sizes to integrate their employees' favourite smartphones and tablets with the company's existing phone system, business applications and processes, no matter where they are and with the simple touch of a single Join button.
If your employees expect to communicate in an “always-on” environment using prosumer devices and services across their personal and work lives, we have both cloud and onsite solutions to meet your needs.
A cloud solution could fit your organisation if:
An onsite solution could fit your organisation if:
With Cloud telephony there is virtually no initial outlay for hardware, and pay-as-you-go options (on a month-by-month basis) are available to keep the costs manageable. Cloud telephony products are typically less expensive than on-premise options over the long term, as there is no hardware to maintain (other than desk phones, when applicable).
With no installation required, a Cloud solution can be operational extremely quickly.
A hosted solution enables smaller companies to access enterprise grade telephone system features, thereby increasing productivity and portraying a professional image.
Cloud telephony provides a flexible solution which can grow or be scaled down according to your needs. Extensions can be added or removed easily and system functionality can be increased or reduced to meet demand.
Whether your staff are located in a single building or scattered across the country, hosted VoIP makes it possible for everyone in your organisation to operate on a single communications system. You can have one business number with multiple extensions and departments - all configurable from a computer or mobile device.
With no on-site kit to worry about, business continuity planning can be greatly simplified and improved as a disaster involving your premises such as fire, flood or evacuation need not affect your telephone system.
With no PBX platform to power and cool in your server room, Cloud telephony services can reduce your carbon emissions by up to 45%, compared with leading on-site PBXs.
Incom Cloud telephony services deliver advanced telephony features alongside significant cost savings for our customers.
Our friendly and helpful staff are ready to take your calls, Monday - Friday, 8.30am to 5:00pm.
Available 09:00 - 17:00 Monday to FridayCustomer Support
Businesses typically spend a large percentage of their marketing budget encouraging potential customers to call. What makes, or breaks, the success of these campaigns is the experience customers have when they make the decision to contact a company.
Callers who are kept waiting or are unsure if they have come through to the right place, are likely to hang up – and when they do, it’s highly unlikely that they will call back. Managing customer calls, especially during periods of high d
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"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies. "
"The staff at Incom have all been professional and supportive during the transition and made the switchover as seamless as possible from a user perspective."