Latest Posts - 17 Jan 2019
The Incom-CNS Group has been awarded coveted Platinum Partner status by national business co ...view more >
The Incom-CNS Group has been awarded coveted Platinum Partner status by national business communications supplier and network operator, Gamma.
Incom-CNS has developed a strong relationship with Gamma over the past fifteen years, following continued growth and success. Platinum partner status is the highest echelon of accreditation which is achieved when a channel partner has not only successfully completed all the relevant sales, technical and provisioning training, but has also attained a higher level of objectives and requirements through exceptional performance across sales, engineering and customer support.
Gamma’s Platinum Partner programme promotes customer success by ensuring that channel partners meet stringent certification and resource requirements. It allows Incom-CNS to have access to their dedicated Partner Programme Manager and campaign team, support in the creation and execution of regular bespoke campaigns, filming and production of a video customer case study, an annual roundtable with senior management and product specialists, as well as exclusive sales training and events.
Nikki Freeman, Business Development Manager for Gamma, said, "By achieving platinum partner status, Incom-CNS will now benefit from additional support, resources and staff training, all of which will allow them to continue delivering reliable and trusted communication services. The Platinum Programme opens up a host of additional benefits including access to premium features on the partner marketing portal Accelerate, MDF funding for Gamma-focused activity, one-to-one marketing consultancy and a managed service for bespoke design.”
David Hughes, CEO of Incom-CNS Group commented,"We are exceptionally careful about who we select as a partner and we are delighted to have been acknowledged as a Gamma platinum partner. It is wonderful to have been recognised for our high levels of customer service and, after fifteen years’ collaboration with Gamma, it is testament to our fantastic team of people."
Freeman added, “Through a detailed partner engagement plan, Gamma recognises many shared values between our organisations and we look forward to working in partnership with Incom-CNS at this exciting point in their continued growth."
Our friendly and helpful staff are ready to take your calls, Monday - Friday, 8.30am to 5:00pm.
Available 09:00 - 17:00 Monday to FridayCustomer Support
Businesses typically spend a large percentage of their marketing budget encouraging potential customers to call. What makes, or breaks, the success of these campaigns is the experience customers have when they make the decision to contact a company.
Callers who are kept waiting or are unsure if they have come through to the right place, are likely to hang up – and when they do, it’s highly unlikely that they will call back. Managing customer calls, especially during periods of high d
...view more >
"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies. "
"The staff at Incom have all been professional and supportive during the transition and made the switchover as seamless as possible from a user perspective."