Latest Posts - 17 Jan 2019
The Incom-CNS Group has been awarded coveted Platinum Partner status by national business co ...view more >
Following last year’s epic double awards wins for “Best Enterprise Reseller of the Year” and “Best Enterprise Cloud Solution”, the Incom-CNS Group has been recognised in two categories in the Channel’s most respected and sought-after honours, the Comms National Awards
As finalists in the “Best Enterprise UC Solution” and “Best Contact Centre Solution” categories, it’s a great honour for Incom-CNS to be nominated. Both nominations were based on a case study for the Mitel Unified Communications solution implemented at The Range. The solution offered resilience, cost savings, ease of use, rich functionality and scalability for The Range, plus it could also easily accommodate the Range’s future store expansion and relocation plans.
In its 17th year, almost 200 entries were submitted from 100+ businesses being represented, so being nominated as finalists for excellence and innovation against our peers has huge significance for every member of the Incom-CNS team.
The winner will be announced at a spectacular awards night on October 11th at the Hilton on Park Lane, London.
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Businesses typically spend a large percentage of their marketing budget encouraging potential customers to call. What makes, or breaks, the success of these campaigns is the experience customers have when they make the decision to contact a company.
Callers who are kept waiting or are unsure if they have come through to the right place, are likely to hang up – and when they do, it’s highly unlikely that they will call back. Managing customer calls, especially during periods of high d
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"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies. "
"The staff at Incom have all been professional and supportive during the transition and made the switchover as seamless as possible from a user perspective."