Latest Posts - 17 Jan 2019
The Incom-CNS Group has been awarded coveted Platinum Partner status by national business co ...view more >
To continue the support you may need over the festive period, a skeleton staff will be in operation to assist our customers. For engineer support, maintenance customers can contact the team on the usual Service Desk number 0161 788 4400. Our staffing levels and opening hours will return to normal on Tuesday 2nd January 2018.
Its been another, truly outstanding year for the Incom-CNS Group, which saw us honoured with the ultimate prize of 'Best Enterprise Reseller of the Year' at the Comms National Awards in October – officially declaring us the best communications partner in the UK!
The recognition was received for our innovative private cloud solution for Manchester Royal Infirmary, which beat competition from leading industry brands across the UK to win us ‘Best Enterprise Cloud Solution’. We were also highly commended for our other entries in the Vertical Market and Unified Communications categories, making us the only partner to receive recognition in all the Comms National Awards categories we entered.
Incom-CNS also became a ‘Mitel House of Excellence’ in 2017, following Mitel’s $500 million acquisition of ShoreTel. As a ShoreTel and Mitel Gold Partner for almost three decades, this latest development cements the Group’s partnership with global powerhouse and reaffirms our position at the leading edge in UCaaS, Cloud and Digital Transformation.
We’d like to wish all the Incom-CNS team, our customers and partners a wonderful festive season and a happy and healthy 2018! We look forward to working with you again in the new year.
Our friendly and helpful staff are ready to take your calls, Monday - Friday, 8.30am to 5:00pm.
Available 09:00 - 17:00 Monday to FridayCustomer Support
Businesses typically spend a large percentage of their marketing budget encouraging potential customers to call. What makes, or breaks, the success of these campaigns is the experience customers have when they make the decision to contact a company.
Callers who are kept waiting or are unsure if they have come through to the right place, are likely to hang up – and when they do, it’s highly unlikely that they will call back. Managing customer calls, especially during periods of high d
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"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies. "
"The staff at Incom have all been professional and supportive during the transition and made the switchover as seamless as possible from a user perspective."