Latest Posts - 17 Jan 2019
The Incom-CNS Group has been awarded coveted Platinum Partner status by national business co ...view more >
The Incom-CNS Group was voted Best UK Reseller at last night’s ‘Industry Oscars’, the Comms National Awards , for the second year running!
Judged by impartial, industry experts, Incom-CNS scooped the prize for Best Enterprise Cloud Solution for their health care solution at Manchester Royal Infirmary, was highly commended in the Enterprise UC category for their contact centre solution at Anglesey BC and honoured with the most prestigious of all the awards, overall Best Enterprise Reseller of the Year.
The Enterprise Reseller of the year is a special prize awarded to the best of all the Enterprise category winners. Last year Incom-CNS won SME Reseller of the Year, now they’ve won the BIG one, competing nationally against the biggest players in the industry.
As winner of Best Enterprise Cloud Solution, Incom-CNS solution for Manchester Royal Infirmary was chosen above case studies for huge brands across the UK. This private cloud solution at MRI was Mitel’s largest cloud deployment in Europe, migrating 6500 users is now being used as a blueprint for other hospitals in the Manchester area.
MD David Hughes comments: “I am completely bowled over, once again, we have been recognised by our peers for being the best at what we do. The Incom-CNS Group was borne of the coming together of two respected powerhouses in the business communications industry and these accolades are testament to that combined strength. I would like to highlight and praise our technical team, who continually work so hard behind the scenes to deliver these award-winning solutions for our customers.”
As the UK’s ultimate business communications partner, it’s a great honour for Incom-CNS to be recognised for their excellence in product, service and solution delivery against their industry peers.
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Businesses typically spend a large percentage of their marketing budget encouraging potential customers to call. What makes, or breaks, the success of these campaigns is the experience customers have when they make the decision to contact a company.
Callers who are kept waiting or are unsure if they have come through to the right place, are likely to hang up – and when they do, it’s highly unlikely that they will call back. Managing customer calls, especially during periods of high d
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"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies. "
"The staff at Incom have all been professional and supportive during the transition and made the switchover as seamless as possible from a user perspective."